The Charles IT Blog

Are firewalls enough to protect your company’s network?

Are firewalls enough to protect your company’s network?

In the current threat landscape, no organization is safe. Even small- and medium-sized businesses (SMBs) with firewall solutions can be potential cybercrime targets. With previous incidents on ransomware attacks and data breaches, the need for a comprehensive and proactive approach to security becomes even more immediate.

The benefits of a hosted 3CX phone system

The benefits of a hosted 3CX phone system

If you're in a business of any sort, you've probably heard of the term VoIP. Also known as Voice over Internet Protocol, it's essentially a telephone service that runs on the internet. Of course, it has different variations and comes with a mix of old and new technology, but at its core, VoIP provides numerous advantages for businesses. Still, many are confused with how it works.

Is it worth investing in VPN?

Is it worth investing in VPN?

You've probably noticed that many individuals and organizations have jumped onto the VPN (virtual private network) bandwagon. It can be easy to think of such technologies as a blanket solution to the many challenges your business is facing. However, technology is comprised of a wide variety of options and solutions, and the key is to find the "right" one for your business's needs. But how will ...

5 Disaster recovery planning tips your business needs right now

5 Disaster recovery planning tips your business needs right now

With every passing year, cybersecurity concerns and business continuity are becoming more and more inseparable as cyberattacks and data breach incidents regularly disrupt or even bring down organizations of all sizes. No matter the size of your business, you can't afford to do without a solid backup strategy.

The biggest cost savings opportunities from switching to VoIP phones

The biggest cost savings opportunities from switching to VoIP phones

C-suite executives are always looking for new and innovative ways to boost revenue, and more often than not, new ideas are rooted in new technologies. And yet, studies have shown that most businesses fail to implement and adopt the right IT solutions. Often, this unfortunate fact comes down to failing to properly factor in corporate goals and prioritize core business processes when selecting the ...

5 common IaaS migration mistakes and how to avoid them

5 common IaaS migration mistakes and how to avoid them

Most small business owners appreciate the value of the cloud, but that doesn’t mean they’re ready to make the move. As with any outsourced IT support strategy, careful planning and research is essential, especially since mistakes can end up costing you dearly.

The top 3 ways for Connecticut manufacturers to overcome technology obstacles

The top 3 ways for Connecticut manufacturers to overcome technology obstacles

From the factory floor to the shop window, Connecticut manufacturers are starting to recognize the advantages of cutting-edge technologies, such as Internet of Things (IoT) devices and automation driven software by machine learning. Businesses in our state have the luxury of easy access to tech talent, as its one of the best places in the nation to find IT expertise.

How to educate your employees so they don't accidentally leak information

How to educate your employees so they don't accidentally leak information

Dysfunctional technology is often the first thing that people blame when there’s a data breach, but studies have consistently shown that human error is behind the majority of cases. In fact, one of Connecticut’s biggest breaches was accomplished by a scammer pretending to be a school superintendent who was requesting teacher W-2s.

Handling regulatory compliance may be easier than you thought, and here’s why

Handling regulatory compliance may be easier than you thought, and here’s why

If there are two things that keep business leaders awake at night, they’re the constant threat of a data breach and failing to meet increasingly strict compliance regulations. In Connecticut, the state Supreme Court ruled that in addition to statutory fines, businesses could also face lawsuits from affected citizens.

4 Strategies to improve patient care using electronic health records

4 Strategies to improve patient care using electronic health records

If you operate a healthcare practice, transitioning from paper to electronic medical records (EHRs) has almost certainly been your biggest IT challenge over the past few years. In 2015, Medicare began fining hospitals and doctors that don’t use EHR systems, which encouraged many organizations to view these solutions as requirements rather than opportunities. Viewed another way, EHR systems are ...