The Charles IT Blog

What Hurricane Ian Taught us About Backup & Disaster Recovery

What Hurricane Ian Taught us About Backup & Disaster Recovery

The impact of Hurricane Ian has devastated countless local organizations across the Southeastern United States. While we hope most of these businesses have sufficient backup and disaster recovery plans in place, we know that the destruction left by the storm serves as a lesson in preparedness for all organizations who have yet to consider backup and disaster recovery for their businesses. 

Charles IT Named a 2022 Greater Boston Area Best & Brightest Companies to Work For

Charles IT Named a 2022 Greater Boston Area Best & Brightest Companies to Work For

NEWS PROVIDED BY Best and Brightest Companies to Work For >>> Jennifer Kluge September 5, 2022 National Association for Business Resources Announces the 2022 Best and Brightest Winners in the Greater Boston Area and San Francisco Bay Area

SOC 2 Requirements Checklist with IT Managed Services

SOC 2 Requirements Checklist with IT Managed Services

A System Organization Controls (SOC) Audit is an important standard and regulation that every service provider must adhere to. If your organization stores or transmits potentially sensitive data on behalf of clients, earning a SOC 2 certification isn’t just a legal necessity, but a crucial competitive advantage in a time when service reliability and information security are at the top of people’s ...

4 ways a backup and disaster recovery solution determines SOC 2 audit success

4 ways a backup and disaster recovery solution determines SOC 2 audit success

SOC 2 is an auditing procedure for service providers that's designed to evaluate data-management measures across five trust service principles. These include security, availability, processing integrity, confidentiality, and privacy. A SOC 2 audit will report on the operational effectiveness of these areas, and successfully passing the audit can be a gateway to business growth.

Are You Following The Best Cybersecurity Framework for Your Financial Firm?

Are You Following The Best Cybersecurity Framework for Your Financial Firm?

Charles IT · Are You Following The Best Cybersecurity Framework for Your Financial Firm? Financial organizations handle a large amount of sensitive data, including payment information, customer details, and financial records. They also manage large financial transactions, so any successful cyberattack against them can lead to a huge payout for threat actors (the bad guys). Therefore, it’s no ...

A Step-By-Step Guide to Establishing an Incident Response Plan for your Financial Firm

A Step-By-Step Guide to Establishing an Incident Response Plan for your Financial Firm

Charles IT · A Step-By-Step Guide to Establishing an Incident Response Plan for your Financial Firm It's no secret that cyberattacks are on the rise and becoming increasingly more sophisticated by the year. And while any business can be a target, financial firms are more vulnerable because they hold a wealth of valuable data that makes them attractive prey. Therefore, it’s essential for financial ...

6 Financial Benefits of Working with a MSP

6 Financial Benefits of Working with a MSP

Large organizations are not alone in needing technology to compete in their respective markets. Companies of all sizes prioritize operational efficiency, but not all are equally equipped to sustain it. Small- and medium-sized businesses (SMBs) may have limited IT resources and can quickly fall behind in updates and network management, putting them at risk of an outage or breach.

Practicing Mindful IT: 3 Ways to Get Better ROI from a MSP

Practicing Mindful IT: 3 Ways to Get Better ROI from a MSP

One approach to cutting technology costs while maximizing their value and improving IT efficiencies is outsourcing your IT support and network security to a trusted Managed Services Provider (MSP). For a flat monthly fee, you get access to a team of experienced technicians to manage, monitor, and resolve problems across systems and business processes.

Rockstar Customer Service: What Keeps Them Coming Back

Rockstar Customer Service: What Keeps Them Coming Back

The customer is the lifeblood of any company, regardless of size. Although there has been some debate on the phrase, "the customer is always right", we can all agree that without our customers, our businesses would not exist.

Are Cloud Solutions Right for the Finance Industry?

Are Cloud Solutions Right for the Finance Industry?

Charles IT · Are Cloud Solutions Right for the Finance Industry? Cloud solutions are becoming increasingly popular in the business world, as they offer a number of benefits that are difficult to replicate with traditional on-premises IT systems. Now, more than ever, companies need the ability to access applications, data, and content anytime, from anywhere, and from a range of devices; all while ...