The Charles IT Blog

Get the latest insights, information, and news to help you keep up with all that is happening in the fast-moving world of IT!

What is Multi-Factor Authentication?

What is Multi-Factor Authentication?

January, 2023 | Foster Charles

When you log in to one of your online accounts, you are going through a process called authentication. Traditional authentication involves a username and password; however, many users pick simple [...]

6 Financial Benefits of Working with a MSP

6 Financial Benefits of Working with a MSP

September, 2022 | Foster Charles

Large organizations are not alone in needing technology to compete in their respective markets. Companies of all sizes prioritize operational efficiency, but not all are equally equipped to sustain [...]

Practicing Mindful IT: 3 Ways to Get Better ROI from a MSP

Practicing Mindful IT: 3 Ways to Get Better ROI from a MSP

September, 2022 | Foster Charles

One approach to cutting technology costs while maximizing their value and improving IT efficiencies is outsourcing your IT support and network security to a trusted Managed Services Provider (MSP). [...]

Rockstar Customer Service: What Keeps Them Coming Back

Rockstar Customer Service: What Keeps Them Coming Back

September, 2022 | Foster Charles

The customer is the lifeblood of any company, regardless of size. Although there has been some debate on the phrase, "the customer is always right", we can all agree that without our customers, our [...]

5 Common Misconceptions About Managed Service Providers

5 Common Misconceptions About Managed Service Providers

December, 2020 | Foster Charles

Admittedly, not all managed service providers (MSPs) are created equal. As is the case in any industry, there are both good and bad options. Making the right choices depends on extensive research, as [...]

Cybersecurity in 2021: Charles IT’s Top 6 Recommendations

Cybersecurity in 2021: Charles IT’s Top 6 Recommendations

December, 2020 | Foster Charles

Change is the only constant in the world of cybersecurity, where new threats come and go as cybercriminals exploit new opportunities.

A New Year: Peek into a Managed Service Provider's 2021 Initiatives

A New Year: Peek into a Managed Service Provider's 2021 Initiatives

December, 2020 | Foster Charles

If there’s only one thing you can truly rely on in the world of technology, it’s the constant pace of change. That change is all around us in the form of disruptive emerging techs like artificial [...]

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