What You Need For a Secure Remote Work Setup

What You Need For a Secure Remote Work Setup

Social distancing is one of the important ways of limiting the spread of COVID-19 coronavirus. Because of this, more businesses are asking their employees to work from home (WFH). However, the transition toward distributed team setups is increasing vulnerabilities to cybersecurity threats.

Using Microsoft Teams During the COVID-19 Pandemic

Using Microsoft Teams During the COVID-19 Pandemic

More and more businesses are forced to transition to a work-from-home set up to avoid the COVID-19 pandemic. The good news? Microsoft is offering Teams for free during the coronavirus outbreak.

How to Transition From Working From the Office to Working From Home

How to Transition From Working From the Office to Working From Home

With the COVID-19 outbreak forcing people to stay home, many businesses suddenly have to support an entirely remote workforce.

Secrets to great customer service from your MSP

Secrets to great customer service from your MSP

A Managed Services Provider’s (MSP) ability to ensure customer satisfaction is what really grows their business. MSPs and other companies who successfully manage and execute excellent customer experience strategies, reap enormous benefits: reduced churn, increased revenue, stronger relationships, loyalty, and greater employee satisfaction.

How to make your client-facing strategies work

How to make your client-facing strategies work

If you want your business to remain competitive, it’s important to differentiate your company from all the others. You can do this in two ways. The first is through a positive client-obsessed company culture that values, supports, and nurtures relationships. The second is from the personal commitment and determination of the people that take care of the clients every day.

Is poor IT affecting your business?

Is poor IT affecting your business?

Computers and smartphones are just a couple of the IT systems that have become the backbone of business operations.

Breaking the stereotype: Benefits of working for an MSP

Breaking the stereotype: Benefits of working for an MSP

The business landscape is facing a growing contingent workforce, bigger skills gaps, market pressure, and technological disruption. And while this trend is most certainly driving consistent business growth, it’s becoming more challenging for businesses to keep up.

4 Practical tips for lowering small-business IT costs

4 Practical tips for lowering small-business IT costs

You can keep technology expenses low without outside contractors or additional full-time staff. In fact, our team primarily sells managed IT services to organizations with more than 30 employees because that’s the point where outsourcing tech support becomes unavoidable.

How to Keep Pace with Current Regulations

How to Keep Pace with Current Regulations

Small- to medium-sized businesses (SMBs) often understand the critical importance of compliance but lack the proper resources to manage it as effectively as larger organizations. We’ve seen SMBs all over Hartford struggle with the subtle nuances and frequent updates common in compliance frameworks such as the Health Insurance Portability and Accountability Act (HIPAA). As the old saying goes, ...

The best technology investments for your business in 2020

The best technology investments for your business in 2020

Technology is evolving at a breakneck pace and every year comes a tidal wave of new and exciting IT innovations. Some of them have failed miserably, while others have become new standards in the world of business computing.