The Charles IT Blog

Get the latest insights, information, and news to help you keep up with all that is happening in the fast-moving world of IT!

What You Need For a Secure Remote Work Setup

What You Need For a Secure Remote Work Setup

April, 2020 | Foster Charles

Social distancing is one of the important ways of limiting the spread of COVID-19 coronavirus. Because of this, more businesses are asking their employees to work from home (WFH). However, the [...]

Using Microsoft Teams During the COVID-19 Pandemic

Using Microsoft Teams During the COVID-19 Pandemic

April, 2020 | Foster Charles

More and more businesses are forced to transition to a work-from-home set up to avoid the COVID-19 pandemic. The good news? Microsoft is offering Teams for free during the coronavirus outbreak.

How to Transition From Working From the Office to Working From Home

How to Transition From Working From the Office to Working From Home

April, 2020 | Foster Charles

With the COVID-19 outbreak forcing people to stay home, many businesses suddenly have to support an entirely remote workforce.

Secrets to great customer service from your MSP

Secrets to great customer service from your MSP

March, 2020 | Foster Charles

A Managed Services Provider’s (MSP) ability to ensure customer satisfaction is what really grows their business. MSPs and other companies who successfully manage and execute excellent customer [...]

Recreating Company Culture While Working Remotely

Recreating Company Culture While Working Remotely

March, 2020 | Foster Charles

Everyone is feeling the strain of the rapidly changing face of COVID-19. Stress and tensions are naturally high; for many organizations, this could be the first time they have asked employees to work [...]

Tips for Working Remote

Tips for Working Remote

March, 2020 | Foster Charles

Working remotely can be invigorating but there’s a reason why we don’t do it permanently.

How to make your client-facing strategies work

How to make your client-facing strategies work

March, 2020 | Foster Charles

If you want your business to remain competitive, it’s important to differentiate your company from all the others. You can do this in two ways. The first is through a positive client-obsessed company [...]

How to build a customer-obsessed culture

How to build a customer-obsessed culture

March, 2020 | Foster Charles

To get a competitive edge, many organizations are changing the way they do business. Some embrace more advanced technologies, while others implement a customer-centric or a customer-obsessed model, [...]

Spotlight on Talent: Krys Velez

Spotlight on Talent: Krys Velez

February, 2020 | Foster Charles

Is poor IT affecting your business?

Is poor IT affecting your business?

February, 2020 | Foster Charles

Computers and smartphones are just a couple of the IT systems that have become the backbone of business operations.

Most tech consulting starts with “Press 1”

We just like to start with “Hello.”