The Charles IT Blog

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Why You Need Continuous Vulnerability Scanning to Uphold CMMC Compliance

Why You Need Continuous Vulnerability Scanning to Uphold CMMC Compliance

October, 2020 | Foster Charles

With over 300,000 defense contractors, the DoD has one of the biggest supply chains in the world. The Defense Industrial Base (DIB) is constantly exposed to a wide variety of threats, including state [...]

Why Encryption Is So Vital to the DoD CMMC Compliance Framework

Why Encryption Is So Vital to the DoD CMMC Compliance Framework

October, 2020 | Foster Charles

Encryption is one of the most important features of the DoD CMMC framework, as well as any healthy cybersecurity posture. Every organization should deploy encryption across all systems which store, [...]

The Importance of Endpoint Encryption for DoD CMMC Requirements

The Importance of Endpoint Encryption for DoD CMMC Requirements

September, 2020 | Foster Charles

One of the most crucial aspects of the Department of Defense’s Cybersecurity Maturity Model Certification (CMMC) requirements involves the strict implementation of data privacy protocols. Both small [...]

Types of Cloud Services for SMBs: IaaS, PaaS, and SaaS

Types of Cloud Services for SMBs: IaaS, PaaS, and SaaS

May, 2020 | Foster Charles

The ongoing COVID-19 pandemic demonstrates how cloud services have become essential to small- to medium-sized businesses (SMBs) in Connecticut. Cloud computing plays an important role in everything [...]

Secrets to great customer service from your MSP

Secrets to great customer service from your MSP

March, 2020 | Foster Charles

A Managed Services Provider’s (MSP) ability to ensure customer satisfaction is what really grows their business. MSPs and other companies who successfully manage and execute excellent customer [...]

Breaking the stereotype: Benefits of working for an MSP

Breaking the stereotype: Benefits of working for an MSP

February, 2020 | Foster Charles

The business landscape is facing a growing contingent workforce, bigger skills gaps, market pressure, and technological disruption. And while this trend is most certainly driving consistent business [...]

Charles IT vs 'The Other Guys'

Charles IT vs 'The Other Guys'

January, 2020 | Foster Charles

No one ever likes to hear sighs of exasperation from the technical support agent at the other end of the line. Customers call for support precisely because they lack knowledge and need help, not sass.

4 Practical tips for lowering small-business IT costs

4 Practical tips for lowering small-business IT costs

January, 2020 | Foster Charles

You can keep technology expenses low without outside contractors or additional full-time staff. In fact, our team primarily sells managed IT services to organizations with more than 30 employees [...]

Signs you should be in the market for a new MSP

Signs you should be in the market for a new MSP

January, 2020 | Foster Charles

Technology and IT leaders are becoming cornerstones of their companies’ business strategies. As the technology industry is cresting a wave of hype — intelligent robots, digital transformation, [...]

2020 Top IT Challenges Forecast

2020 Top IT Challenges Forecast

December, 2019 | Foster Charles

The year 2020 will see a transition to a new decade. Businesses are facing various IT trends such as the adoption of artificial intelligence (AI), digital transformation, new cybersecurity [...]

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