The Charles IT Blog

Get the latest insights, information, and news to help you keep up with all that is happening in the fast-moving world of IT!

How to make your client-facing strategies work

How to make your client-facing strategies work

March, 2020 | Foster Charles

If you want your business to remain competitive, it’s important to differentiate your company from all the others. You can do this in two ways. The first is through a positive client-obsessed company [...]

How to build a customer-obsessed culture

How to build a customer-obsessed culture

March, 2020 | Foster Charles

To get a competitive edge, many organizations are changing the way they do business. Some embrace more advanced technologies, while others implement a customer-centric or a customer-obsessed model, [...]

Spotlight on Talent: Krys Velez

Spotlight on Talent: Krys Velez

February, 2020 | Foster Charles

Is poor IT affecting your business?

Is poor IT affecting your business?

February, 2020 | Foster Charles

Computers and smartphones are just a couple of the IT systems that have become the backbone of business operations.

Charles IT vs the other guys: What makes our company culture stand out

Charles IT vs the other guys: What makes our company culture stand out

February, 2020 | Foster Charles

A great company culture makes people eager to come to work, grow within the company, foster relationships within the organization, and achieve work-life balance.

Breaking the stereotype: Benefits of working for an MSP

Breaking the stereotype: Benefits of working for an MSP

February, 2020 | Foster Charles

The business landscape is facing a growing contingent workforce, bigger skills gaps, market pressure, and technological disruption. And while this trend is most certainly driving consistent business [...]

Charles IT vs 'The Other Guys'

Charles IT vs 'The Other Guys'

January, 2020 | Foster Charles

No one ever likes to hear sighs of exasperation from the technical support agent at the other end of the line. Customers call for support precisely because they lack knowledge and need help, not sass.

4 Practical tips for lowering small-business IT costs

4 Practical tips for lowering small-business IT costs

January, 2020 | Foster Charles

You can keep technology expenses low without outside contractors or additional full-time staff. In fact, our team primarily sells managed IT services to organizations with more than 30 employees [...]

How to Keep Pace with Current Regulations

How to Keep Pace with Current Regulations

January, 2020 | Foster Charles

Small- to medium-sized businesses (SMBs) often understand the critical importance of compliance but lack the proper resources to manage it as effectively as larger organizations. We’ve seen SMBs all [...]

2020 Best Places to Work in Connecticut

2020 Best Places to Work in Connecticut

January, 2020 | Foster Charles

Charles IT was recently named a finalist in the Best Places to Work in Connecticut. This fifteenth annual program was created by the Hartford Business Journal and Best Companies Group.

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